Frequently Asked Questions
What is the difference between an air spa and a whirlpool?
Both air spas and whirlpools provide a relaxing bath, but they work in very different fashions. Air spas simply force heated air out of portals in the bottom of the tub. Air bubbles form and rise to the surface, massaging the body as they rise. Whirlpools actually circulate water through an internal system and pump the circulated water out a series of jets. Air is infused in the water to create millions of microscopic bubbles. This process is called “cavitation”. The combination of water movement and air bubbles massages and cleans the body, and has been proven to provide distinct hydrotherapy benefits. In some cases bathing in true whirlpools may be reimbursed under certain Medicare codes.
I was told that air spas are safer than whirlpools in regards to cross-contamination issues.
How does your Advantage Bathing System works?
Check out our in-depth video on how to operate our Advantage Bathing System and learn about the features and benefits of this unique system.
I was told that “closed loop” air spa systems are better than other air spas and whirlpools. Is this true?
What is the Remedy® Ultraviolet Light Water Purification System, and what benefits does it provide?
How does the Remedy® system kill bacteria in the water if there are “dead spaces” in the tub and contaminated water does not get circulated past the UV bulbs?
Typically, water in the bath will circulate past the UV bulbs at least five times in the course of a bath. However, in the unlikely event water in a “dead space” does not flow past the bulbs, the overall bio-load in the tub is reduced to such a level that the resident stands a greatly decreased chance of contracting an infection
Can’t contaminated water get caught within the internal whirlpool plumbing even with the Remedy® UV System?
Is it easy to replace old or burned out UV bulbs?
It is very easy to replace the UV bulbs on our systems, and only takes about five minutes. Simply remove the tub’s side panels, unplug the old light, slide it out of its chamber, and replace it with a new bulb. Call Apollo Customer Service to order replacement bulbs.
How long do your ultraviolet light bulbs last?
Am I required to install RPZ valves?
Not all states require RPZ valves, but some municipalities may have stricter regulations and require them. It is best to check with a licensed plumber prior to installation to determine whether an RPZ valve is needed.
What are the hot water supply requirements for an Advantage™ series bathing system?
Apollo bathing systems are the most efficient systems on the market, routinely providing up to four baths per hour. In order to provide enough hot water to accommodate four baths per hour, we recommend a rapid recovery hot water heating system that can heat approximately 200 gallons of water per hour to 110 degrees.
When preparing for my electrical service, what type of GFI should I install?
Avoid using the receptacle type GFI. They work well in residential settings, but are not equipped for the electrical demands of commercial settings. Your GFI needs to be 15 amps and located on a dedicated line in the circuit breaker box.
What is the weight capacity of my transfer chair?
The maximum weight capacity of the chair is 400 pounds
How readily available are parts for Apollo tubs?
We take great pride in our prompt order processing. In fact, immediate shipping of parts and solutions orders is one of our quality measurements, and we routinely ship over 95% of orders the same day they are placed.