This guide will walk you through the complete Apollo Bathing System purchase process so you can plan with clarity and confidence. Buying a new bathing system is one of the most impactful – and often overlooked – decisions your senior living or skilled nursing community will make. A tub may seem like just another piece of equipment, but in reality, it touches almost every resident, caregiver, and family experience.
That’s why Apollo has built a consultative, full-service purchase process that doesn’t just deliver a system – it delivers value, safety, and long-term success.
In this post, we walk you through every stage of the Apollo Bathing System purchase process – from the initial conversation to final commissioning – so your leadership team can move forward with clarity and confidence.
Apollo Bathing System Purchase Process
Step One: Discovery and Needs Assessment
It all starts with a conversation. Apollo’s team of expert consultants begins by learning about your:
- Resident population: Are they ambulatory, semi-mobile, or high-acuity?
- Care setting: AL, MC, SNF, or rehab?
- Staffing model: Can you safely use walk-in systems, or is a no-lift solution critical?
- Compliance goals: Is infection control a top priority?
- Marketing vision: Are you branding around wellness, luxury, or clinical excellence?
- Physical space: Are you renovating, retrofitting, or building new?
This consultative approach ensures that Apollo recommends the right platform and configuration, not a cookie-cutter solution.
Why It Matters: Buying the wrong system can result in underuse, compliance risk, or even staff injuries. Starting with the right fit de-risks the investment and maximizes outcomes.
Step Two: Site Planning and Space Review
Once your needs are defined, Apollo’s technical team evaluates your facility layout, bathing room size, and plumbing infrastructure.
They’ll help with:
- Measuring tub fit and clearance
- Reviewing plumbing and electrical compatibility
- Mapping installation pathways
- Checking for lift access and transfer workflow
Outcome: A clear understanding of where the tub will go, what changes (if any) are needed, and how to install with minimal disruption.
Pro Tip: This step helps prevent costly surprises during installation and allows for better budget forecasting.
Step Three: Transparent, Itemized Quoting
No mystery pricing. Apollo provides a clear, itemized quote so your finance and purchasing teams know exactly what’s included.
Quotes typically outline:
- Selected tub model (ReGen or Advantage)
- Configuration (AirSpa, Whirlpool, Hydrotherapy, UV Remedy®, Shield)
- Accessories or add-ons
- Shipping details and lead time
- Installation (if selected)
- Warranty information
Why It Matters: Too many vendors leave out key costs until the final invoice. Apollo’s transparent quoting supports smarter, faster approval cycles.
Step Four: Production and Logistics
Once your order is finalized, it enters Apollo’s U.S.-based production queue. You’ll receive updates throughout the process, including:
- Estimated production timeline
- Quality control and pre-shipment inspections
- Coordination for delivery and staging
- Communication with your facility or general contractor
Apollo is known for its on-time, well-managed deliveries that reduce chaos and downtime during construction or renovation.
Step Five: Professional Installation and Commissioning
If Apollo is handling installation, their professional team manages:
- Tub placement
- Plumbing and electrical connections
- Final hardware setup
- Verification of disinfection and UV systems
- Full system testing before handover
Commissioning includes:
- Water testing
- Temperature calibration
- Feature verification (jets, lights, Shield, etc.)
Apollo’s goal: Zero surprises post-installation.
If using your own contractor, Apollo still provides install support documents and can consult remotely or on-site as needed.
Step Six: Staff Training Included
Unlike most vendors, Apollo doesn’t leave your team to “figure it out.” Every purchase includes comprehensive training for your staff.
Topics covered:
- Resident handling and transfer protocols
- No-lift chair usage (Advantage) or assisted entry (ReGen)
- Operating disinfectant and UV systems
- Adjusting and maintaining spa features (AirSpa, Hydrotherapy)
- Cleaning procedures to meet infection control standards
- Troubleshooting common questions
Training is offered:
- On-site at commissioning
- Virtually for future hires or refreshers
- As-needed for new communities joining your portfolio
Result: Your caregivers feel safe, supported, and confident, leading to better resident outcomes and staff satisfaction.
Step Seven: Ongoing Support for the Long Haul
Apollo believes the relationship starts, not ends, after installation. Their U.S.-based Customer Care team offers:
- Preventative maintenance scheduling
- Replacement parts and consumables
- Quick-response technical support
- Staff onboarding refreshers
- Documentation and guides
Plus, you’ll always work with real people – not chatbots or overseas call centers.
Why Apollo’s Purchase Process Stands Apart
Too often, equipment purchases are rushed, unclear, and transactional. Apollo flips the script by building:
- A partnership approach
- Transparent, milestone-based processes
- Built-in training and education
- Long-term alignment with your care model and operational goals
Understanding the Apollo Bathing System Purchase Process Step-by-Step
Whether you’re budgeting for next quarter or preparing for an immediate upgrade, knowing the Apollo Bathing System purchase process helps ensure smooth delivery, installation, and team readiness.
Real-World Example: What It Looks Like in Practice
Let’s say your Assisted Living community wants to upgrade outdated tubs and reduce staff strain. Here’s how Apollo helps:
- Consultation: Apollo recommends the ReGen model with walk-in access and AirSpa features for resident relaxation.
- Site Review: Your team submits bathing room measurements and photos. Apollo confirms compatibility.
- Quote: Clear breakdown of costs, including Shield for added infection control.
- Install: Tub arrives on-time and is professionally installed.
- Training: Care staff is trained on safe entry/exit and disinfectant use.
- Support: New hires can receive virtual onboarding. Staff calls with questions are answered within hours.
A Process That Prioritizes Partnership
The difference between a vendor and a partner is what happens after the sale.
With Apollo, you’re not buying a tub – you’re upgrading your infection prevention, staff safety, and resident satisfaction strategies.
Their step-by-step process ensures you’re supported at every stage – from planning and installation to training and beyond.
Understand every step of the Apollo Bathing System purchase process – before you invest. Schedule a consultation with the Apollo team today and make your next system upgrade the smoothest one yet!